How Young People Can “Democratize Expertise”

In times of uncertainty we look to experts–usually those with a certain level of education and experience–to guide us and reassure us. However, as Noreena Hertz points out in her TED talk our reliance on experts often leads to hero worship and blind following, and, most importantly, the inability for us to recognize our own expertise and the expertise of people who dont have a special title:

This is not to say that there is no place for experts in our conversations. There is value in having a focus on a particular area and being able to share that knowledge in a useful way. What Hertz shares that I think is incredibly useful is our reliance on experts without being critical and ignoring the expertise that we already have.  According to Hertz, we need to democratize expertise instead of believing it can be obtained by a privileged few.

Social media has definitely made it easier to democratize expertise in that we can now research, challenge, connect, and become experts given the volume of information and people that are accessible.  However, I think  we still tend to ignore how in the pursuit of becoming an expert we may limit our ability to acknowledge and support varying types of expertise by not challenging ourselves, by limiting our connection with people who are different from us, and by not engaging in what it means to be an expert in the first place.

So as young people are encouraged to brand themselves as experts, how can we be sure not to fall into the same habits that make expertise so inaccessible?

1. Actively encourage and participate in “spaces of dissent”: A powerful phrase and approach by Hertz, we have to ask ourselves: Are we being sure to expose ourselves to ideas that are different from ours? We’ve been celebrated at the most diverse generation–how does this translate into active engagement with the diversity that exists?  Being able to support differing views instead of ignoring them not only makes you smarter but it also allows genuine conversation to flourish.

2. Acknowledge and support different forms of leadership: A few weeks ago Rosetta Thurman wrote about you dont need a college degree (or any fancy credential) to lead or make a difference.  However, you wouldn’t know that based on our selection of leaders. In redefining leadership we expand our definition of expertise; we realize that people are experts and leaders in various ways beyond a certain credential. So rather than focusing on the credential you lack, develop and strengthen the skills that you have that allow you to contribute to your cause or field in a useful way.

3. Admit when mistakes and ask for correction: Part of making expertise accessible and rooted in reality is the admission of when mistakes are made. Being humble and asking for support goes a long way in demonstrating trust in other people’s ideas and recognizing the limitations of your own work.

What do you think? Do we need to rethink how we define and engage experts?


The new digital divide and its implications for social media and social change

For the many nonprofits involved in researching and addressing the digital divide, the emphasis has been on access to technology: how can we ensure that people, in particular different racial and economic groups, have access to the internet so that they become fully part of the digital age?

However, this approach to the digital divide seems to be changing as we realize that people do have access to the internet, albeit in different ways. For example, according to a study by Pew Charitable Trust African-Americans and Latinos are more likely than whites to use their phones to access the internet. As a result the conversation on the digital divide has been shifting from access to consumption:

But now some see a new “digital divide” emerging with Latinos and African Americans being challenged by more, not less, access to technology. It’s tough to fill out a job application on a cell phone, for example. Researchers have noticed signs of segregation online that perpetuate divisions in the physical world. And African Americans and Latinos may be using their increased Web access more for entertainment than empowerment.

The biggest impact of this shift is that it demonstrates that access to the internet, while important, is not enough to ensure that people reap its benefits. How people use the internet is just as important as having access to it in the first place.

For me this shift in focus raises several questions for people and organizations that are concerned with access to technology and the role of technology in justice and relationships.

  • Firstly, I wonder how access to the internet affects how it is used. For all of the wonders of phones, I see phones primarily for entertainment and as the article points out it is pretty difficult to fill out job applications on the phone.
  • Secondly, I wonder how efforts to instantly personalize the internet, in particular on social networking sites, make it less likely for folks to be exposed to various opportunities beyond their immediate network. Are the attempts at bringing people closer together actually isolating them?
  • And finally, I wonder if we will struggle with problems of a narrow definition of how to use the internet. We realized that we needed to redefine access when it became clear that people did have access, just not solely through laptops. So when it comes to usage are we asking the right questions? Why are certain websites consumed more than others? How are certain groups finding content and defining community? What does empowerment look like? What does skill development look like?

Issues like this sit at the center of our conversations on internet and social media and social change. Mobilizing people to make a difference requires meeting them where they are and understanding their needs. Will the focus on consumption make it easier for us to do this?

What do you think: When it comes to solving the digital divide what matters more: access to the internet or internet consumption?


Reflecting on Egypt and America’s Civic Sector

In response to Mubarak’s resignation, Nicolas Kristof and Bob Herbert shared some lessons and warnings for America:

We need better intelligence, the kind that is derived not from intercepting a president’s phone calls to his mistress but from hanging out with the powerless. After the 1979 Iranian revolution, there was a painful post-mortem about why the intelligence community missed so many signals, and I think we need the same today.

~Kristof, What Egypt Can Teach America

So what we get in this democracy of ours are astounding and increasingly obscene tax breaks and other windfall benefits for the wealthiest, while the bought-and-paid-for politicians hack away at essential public services and the social safety net, saying we can’t afford them…In an Op-Ed article in The Times at the end of January, Senator John Kerry said that the Egyptian people “have made clear they will settle for nothing less than greater democracy and more economic opportunities.” Americans are being asked to swallow exactly the opposite. In the mad rush to privatization over the past few decades, democracy itself was put up for sale, and the rich were the only ones who could afford it.

~Herbert, When Democracy Weakens

We are letting the very resources and principles that others clamor and hold on to as key parts of social change and democracy slip away.

Part of it comes from the fact that we simply take these things for granted. When it comes to civic engagement we often stop at voting without examining the numerous programs that sustain and engage us. We can’t imagine life without NPR or PBS, or not relying on the power of volunteers in AmeriCorps, or not being able to hop online to learn, reach out, and connect. Yet these resources are often under attack reflecting not just a budget crisis but also a crisis in values.

What also comes to light is the shifting role of nonprofits in sustaining our democracy, and often that role of nonprofits is questioned. In Who Really Cares Arthur Brooks explains that in many countries, the responsibilities we ask nonprofits to shoulder are seen as core responsibilities of the state or examples of weaknesses of the government that need to be corrected, not outsourced. Additionally, as nonprofits come under scrutiny we are being forced to prove our worth and simply stating how many people we have served is, unfortunately, not enough.

We spend a great deal of time “playing the violin instead of blowing the trumpet”: Sharing sad songs to raise funds instead of shouting loudly about our accomplishments and drawing attention the problematic structural inequalities that create a need for our work in the first place. And even those who do dare to look at systemic issues often worry about having to address the troubling relationships they have within their organization and with their funders.

Citizens have asked for nonprofits to provide greater guidance and we are figuring out how to answer.  What does it mean when those who work to keep our country vibrant and open don’t have the time or privilege to reflect on the broader meaning of their work? What lessons are nonprofits and their supporters taking from Egypt?


From Young Nonprofit Professionals Network Two Opportunities to Share Your Voice!

There are two great opportunities for young nonprofit professionals to share their perspectives and shape the sector: speaking at the YNPN National Conference (proposals due tomorrow February 15th) and taking the YNPN National Voice Survey (survey lasts about 20 minutes). More details are below!

Speaking at the YNPN National Conference in Grand Rapids:

A call for proposals that rock our world
Application deadline is February 15

Passionate people. Big ideas. Meaningful conversation that leads to action. If these are the kinds of things you love to support, you may want to consider speaking at the Young Nonprofit Professionals Network conference. We have two types of opportunities for creative and engaging speakers:

Innovation Series
These will be mini-talks with a big impact. As the warm-up for our keynote speaker, four presenters will be selected to share one 10-minute presentation each on the main stage. Ideally, these will be conference attendees who can speak to their big ideas for the sector, share stories of how to become more effective leaders and thinkers, or offer insight and questions that challenge fellow attendees. We are eager to see creative and bold ideas for these presentations from leaders of all ages and backgrounds, so don’t be afraid to put yourself out there!

Breakout Sessions
The conference has been divided into three tracks as we explore the evolution of the non-profit sector from many angles: from personal development to big systems change. We are inviting session proposals related to the tracks below and have offered some initial questions that might be explored in sessions.

Read more about speaking and submitting a proposal

YNPN National Voice Survey

Over the past several years, a great deal of literature has been released noting significant leadership challenges for the nonprofit sector. With each issue revealed has come a compelling set of recommendations for how the sector can meet these challenges head on. As a movement of now over 20,000 nonprofit professionals nationwide, YNPN is uniquely positioned to put these recommendations to the test.

Make sure our voice includes your perspective. Find 20 minutes to take YNPN’s 2011 National Voice Survey today! Click here to start it now!

Is offering more competitive compensation a priority for retaining talent? Is your nonprofit engaging in succession planning? Is prioritizing diversity having a positive impact on your organization? The valuable feedback and experiences you and your peers will share by completing YNPN’s survey can help influence how our sector addresses its leadership challenges over the next decade.

We look forward to sharing our results with you later this year!

Start taking the YNPN Voice Survey


Is talking about your youth bad for your development as a leader?

Akhila over at Justice for All recently wrote a compelling piece advising millennials to stop talking about how young we are and focus on developing our expertise:

By overemphasizing your youth & inexperience, you miss out on such learning experiences, as well as the opportunity to present yourself as a thought leader in your field. Don’t let your youth define you. There are too many 22 year-olds writing about their quarterlife crisis, and not enough showing they’ve got what it takes to become leaders.

This is a hard one for many of us to grapple with (including me). While we talk a great deal about our youth we rarely go into specific aspects of our work experience and knowledge make us valuable members of the social change community. As a result we sometimes don’t prioritize developing, refining, and promoting our craft.

At the same time, I do think there is a need to talk about our experiences as young people. There are aspects of our generation and our collective experiences that are important to share (and often signal large changes in culture, as is the case with other generations), in addition to the fact that social justice work should seek to include ALL voices, period.

Why we should talk about young people

The main reason why I do focus on young people is because we tend to assume that the lack of young voices is due to lack of valuable input from young people. I simply do not think that by virtue of being young that you have nothing to contribute. I believe that attitude does more harm than good.

Why? Because this attitude goes beyond “omg young people are so annoying/cool!” to allowing us to avoid important questions about young people. In particular: how are we ensuring that there are promising opportunities for leadership? what does it mean when we have a generation saddled with debt and lack of mobility? What does the growing trend towards entrepreneurship by young people mean for nonprofits? What do we even mean when we say millennials–are we ignoring differences along race and class? Even when young people have the credentials and experience to lead they are mocked because of their age begging the question–is expertise really all that matters? Are we defining leadership so narrowly that only a select few can lead? And finally, on a smaller scale, the reality is that if you are just starting your career, the issues you face will certainly be different than someone who has been working for years. What are those challenges and how can you overcome them?

I explore these questions and highlight the voices of other young people who do the same to demonstrate our interest and commitment to growing, sharing, learning, and leading. That we arent just receivers of bad news and pity nor do we hang around mom and dad waiting for money (I despise this image so much). We are active participants in shaping our future and the future of social justice. Apparently the idea of young people being social justice leaders is shocking to many people so thoughtful presentation is key.

Finding the right narrative

Therefore, I think the issue isn’t just that we talk about our youth but rather how we talk about it. We need to shift our narrative from solely discussing how young we are to what we each want to be known for and the impact we want to have.

So instead of focusing on what you lack or just the fact that you are young, ask yourself this: what do you want to be the “go-to” person for?  What can you actively share that allows you to combine your passion and experience in a meaningful way?  I think that by focusing on impact we are pushed to engage people more constructively and view our work more critically.

What do you think?  Is the millennial conversation overrated?  Does the conversation need to shift?